For The Keep · Marketing Lead

Open Seats

Plenty of people want to play and never find a table. Win them, and The Keep wins everyone else on the way.

By Brian BuechnerHastings, MNDesigned, built and published Oct 20, 2026

Working prototype

Open seats, no group chat required

The Keep is private by default: HomeTables are invite-only, and the FAQ says public events will flow into the Convention Directory later. This is one way that could look at the local level, with no signup needed to browse. Save a seat, or switch to the GM side and post a game. It works, and your changes stay in your browser.

Open Seats TWIN CITIES

Find a seat at a table this week

First time? Here's what a session is actually like

Most beginner games open with ten minutes of the GM explaining the basics. You'll get a character, dice, and help with every roll. Nobody expects you to know the rules, and plenty of people come alone.

Sample listings · made-up examples ·

Why the quiet player matters

The Keep's community page names the problem well: scheduling scattered across group chats, details buried in threads, events found after they've ended. Outgoing players work around that. Quiet ones don't. They don't know which store runs beginner nights, and they won't be the stranger who asks.

That's who I've always ended up helping. As a school counselor I ran a D&D group, a fantasy book club and a Minecraft group for students who rarely signed up for anything. Once a seat was waiting for them, most kept coming back. I play too, and I'd like to play more.

The four numbers

Working definitions, to test against real data once tracking is in place.

Signup

Account created, any role

Count
New accounts per week, by channel

Activation

First session in the Quest Log, as player or GM

Window
14 days from signup

Retention

Back at the table

Count
Second RSVP within 30 days of the first

Conversion

Free to paid, self-serve

Count
Upgrades among activated accounts

How the system fits together

My read of The Keep from its public site and FAQ. I'd check it against the real product and data in week one.

  1. Front doorConvention Directory (no account needed), a Magic Link from a friend, social and creators
  2. SignupAccount created to save a session or join a Party
  3. ActivatedFirst session lands in the Quest Log
  4. RetainedSecond session, usually through a HomeTable or Party
  5. PaidPremium, once it exists. Free core at launch.

The growth loop is already built in. Every Magic Link a GM sends is a referral, and every convention table that becomes a Party is a retained group. Marketing's job is to make those two moments happen more often, and to measure them.

Five kinds of people, one record each

WhoWhat they needExample trigger
PlayerFind a table and actually show upSaved a seat, gets a what-to-expect note the day before
GMFill seats and keep the group togetherOpen seats three days out, gets a nudge to share the Magic Link
Convention runnerAttendees, and connections that last past the weekendCon ends, attendees get "turn your table into a Party"
Game storeFull event nightsWeekly note: RSVPs for your events this week
Publisher or creatorReach players who will playMonthly report: signups and activations from your link

What I'd set up behind it

Product events

Amplitude

Named in the posting. A short, agreed event list (signup, Magic Link opened, RSVP, session played, upgrade) so the four numbers mean the same thing to everyone.

Lifecycle

Customer.io

Also named in the posting. Triggers by role from those same events, so a GM and a player never get the same email.

Partners

A light CRM

Conventions, stores, publishers and creators in one simple pipeline (Airtable is fine to start): who we talked to, what we agreed, what it sent us.

Reporting

One weekly view

The four numbers by channel and by role, in one place the whole team reads. I've built these in Power BI and Airtable before.

Where I'd help beyond marketing

The first 90 days

Days 1–30

Set up the board

  • Agree on the event list, track the four numbers and set a baseline
  • Interview players who never joined a game, GMs with empty seats, and a few Twin Cities stores
  • One-page positioning and voice
Days 31–60

First experiments

  • Pilot public local sessions in the Twin Cities
  • "New players welcome" flag for GMs
  • Welcome series to first session
  • One co-hosted beginner night with a store
Days 61–90

Keep what works

  • Cut the weakest experiment
  • One or two actual-play creators
  • First upgrade prompt where value already lands
  • Next quarter's calendar and budget

The welcome series

Three short emails for a new player who hasn't joined a game. Each has one job, and the series stops as soon as they save a seat.

Your first table is closer than you think DAY 0

Subject: 3 games near you this week with open seats

You don't need a group to play. Here are three games nearby this week marked "new players welcome," with what to bring and how long they run. Save a seat. You can change your mind later.

What happens at a first session DAY 3

Subject: What to expect at your first game (no rulebook required)

Most beginner games start with the GM explaining the basics. You'll get a character, dice and plenty of help. One tip from GMs: tell the host it's your first game, and they'll save you a good seat.

Bring a friend, or come solo DAY 7

Subject: Two seats open Thursday. Want to bring someone?

Plenty of people come to their first game alone. If you'd rather bring a friend, these games have two seats left together. If none of these times work, tell us when you're free.

Marketing I run now

I write, design, send and measure all of these myself, with no agency or marketing team.

Weekly newsletter · print

Hastings Happenings

A free Monday email of local events in Hastings. I write each issue, built the signup site and archive (newest issue public, older ones for subscribers), and designed the print pieces: welcome cards, signup postcards and QR flyers. It's the same problem as the Directory: helping people find events before they've happened.

Campaign email · web

41B Weekly

The weekly newsletter for Jen Fox's Minnesota House campaign, plus regular emails asking supporters to give, volunteer or share, and a "Jen in the News" roundup. Alongside that: the campaign site, yard sign routing and voter file work.

Community email

Hastings Progressives

Candidate questionnaires and voter updates for a local organizing group. 24 of 37 local candidates sent back answers, and each one got a card in the update.

My own store

Derp & Fetch

Enrichment toys for high-energy dogs. I set the brand voice ("Derp hard. Fetch harder."), wrote the search guides, and built the email signup, bundles and a spin-the-wheel discount game.

Things I've designed and shipped

All live, all designed, built and written by me. So is this page.

App · iOS, Android, wall display

Tend

A shared calendar and lists for one household, with a self-serve paid tier.

Web app · AI

Canopy

A guidance tool for students and counselors, with an AI Ask feature.

Campaign site · newsletter

Jen Fox for House

Campaign site, weekly newsletter and yard sign routing for a Minnesota House race.

Store · e-commerce

Derp & Fetch

A small online shop for high-energy dogs, with guides and an email list.

Newsletter site

Hastings Happenings

Signup, current issue and archive for a weekly local events email.

Portfolio

Empty Bar

My studio site, with the rest of the work and the client portals.

Brian Buechner

Former licensed K-12 school counselor. I build and ship digital products, websites and data tools through my company, Empty Bar LLC, and I'm local to St. Paul.